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MANAGEMENT ISSUES
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		NSW GOVERNANCE ICT BOARD

	WHY CURRENT "DATA INTEROPERATBILITY STANDARD" NOT IN PUBLIC INTEREST

A	Philip GAETJENS (Chair), Secretary, The Treasury
B	Blair COMLEY, Secretary, Department of Premier and Cabinet
C	Dr Michele BRUNIGES, Secretary, Department of Education 
	and Communities
D	Dr Mary FOLEY, Secretary, NSW Ministry of Health
E	Mark PATERSON AO, Secretary, Department of Trade and 
	Investment, Regional Infrastructure and Services
F	David STEWART, Secretary, Transport for NSW
G	Andrew CAPPIE-WOOD, Secretary, Department of Police and 
	Justice
H	Michael COUTTS-TROTTER, Secretary, Department of Family 
	and Community Services
I	Michael PRATT, Customer Service Commissioner, Chair of 
	the Service NSW Board
J	Anthony WONG, Chair of the ICT Advisory Panel

Thu 12 Mar 2015					Recipient:61214Ia1
REF:ACAGCCN1					Y/R: NSW Digital Economy

			IN THE PUBLIC INTEREST

Philip GAETJENS 				E: contact@treasury.nsw.gov.au
Chair NSW Governance ICT Board			F: {61}(2)9976-2993
NSW TREASURY					M: {61}(0)
127 Phillip St   SYDNEY   2000			P: {61}(2)9228-4567
 
Dear Mr GAETJENS				cc	Members Parliament
 
	WHY CURRENT  "DATA INTEROPERATBILITY STANDARD" IS COSTLY

We have been reviewing the progress with the "NSW Digital Economy Strategy" 
since Aug 2014 including a recent review on Tue 10 Mar 2015 of the "Data 
Interoperability Standards" as published on the Department of Finance Website: 

A	Standard Approach to Metadata (pdf)
B	Standard Approach to Information Architecture (pdf)
C	Standard for Customer Reference Data
D	Standard for Spatially Enabling Information (pdf)
E	Standard for Human Services Classification (pdf)
F	Standard for Data Quality Reporting (pdf)

You are advised that the "Standard for Customer Reference Data {C} date Dec 
2013 v.1.0" will NOT enable efficient and cost effective Data Interoperability
between Government Agencies for many reasons including:

a	Very Basic Address Format
b	Missing PO Box formats
b	Missing Telephone & Fax formats
c	Missing Mobile Number formats
d	Missing Email address formats

a	Very Basic Address Format

"6.3 Address"

The Address String is too loosely defined for effective Data Interoperability 

It should comply with a clearly defined Address Format such as that used in all
legal documents in NSW Uniform Civil Procedure Rules [UCPR] Forms 

In Feb 2001 Keith FINKELDE Chair ebXML Australia noted the problems with 
Address formats for Electronic Data Interchange [EDI]

In Nov 2006 this address issue was drawn to the attention of the Australian 
Computer Society [ACS] and the Australian Information Industry Association 
[AIIA] by attendees at the "Organisation for the Advancement of Structured 
Information Standards [OASIS]" at its International Conference in Sydney .

These attendees resolved that the Complex Address Format of the Australian 
Name & Address Standard AS4590 should be the only format that is used for 
Data Interoperability which is very similar to the Address format of UCPR Forms  

b	Missing Telephone & Fax number formats

The "Standard for Customer Reference Data" does not include a format for any 
telephone, mobile or fax formats

For effective Data Interoperability telephone/fax number should be in the format

Country Code	Area Code	Exchange Code	Number

Eg	{61}	(2)		9228		4567

The Area code should be a drop-down menu of 4 options

	02	NSW/ACT
	03	Victoria/Tasmania
	07	Queensland	
	08	SA/NT/WA

c	Missing Mobile Number formats

The Mobile number format for Data Interoperability should be

Country Code	Area Code	Service	Mast
					Provider	Location	Number

Eg	{61}		(0)		4xx		xxx		xxx

d	Missing Email address formats

Email address should separate the email name from the service provider so that
it is easy to sort by email service provider

Eg	contacts	@	treasury.nsw.gov.au

NEXT STEPS

We would be pleased to meet with the Board and discuss these importance 
changes necessary for effective Data Interoperability between Government 
Agencies as in 1988 the Australian Association of Port and Marine Authorities
[AAPMA] warned of the costly influences of the Computer Industry with EDI 

Yours sincerely				Att	A	Ltr AAPMA 14 Jan 1988



Peter AXTENS LLB (Retired)		
Official Agent
SUSTAINABILITY ACTION NETWORK [SAN]

{61}(0)416-009-468	Public Officer


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