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AGENDA ITEM A - Review NSW ICT Strategy Structure 2015-2020
DTE:	Sun 18 Jan 2015			TME:	16:00 – 17:00

LOC:	Balgowlah RSL 30 Ethel St SEAFORTH  2092

TVL:	Seaforth 2092			Bus:143/144/169/178/180	

IVT:	PMA	Peter AXTENS LLB Chair	DAA	Don ARCHBOLD
	WPR	Pim RAVESTIJN		ILT	Ian TRAVELLER
	TMK	Tim CHENKO 		JNN	Jon NILSEN
	THD	Tasman DUFFY 		SGG	Stephen GOULD	

OBJ:

1	Review NSW ICT Strategy 2015-2020

2	Discuss Submissions to NSW ICT Governance Board to develop a Strategy to 
	provide	long-term jobs within the Australian "Digital Economy" as 
	outlined in the Federal Government Strategy 2013-2017    

RESEARCH MATERIAL

16:30 - 16:45	Review "Summary of Findings Digital Government Survey 12-29 Sep 2014 
		Report" dated 13 Oct 2014 to the Accelerating Digital Government Taskforce 

The  9 Workshops identified the following Outcomes

A	2020 Outcomes identified at each Workshop
B	2015 Priorities at each workshop	
C	Strategic investments identified as levers for Acceleration

A	2020 Outcomes identified at each Workshop

	Workshop One			Workshop Two			Workshop Three
	2020 Outcomes			2020 Outcomes			2020 Outcomes

		Aa				Ab				Ac

1	Innovative Services	1	Customer		1	Citizen Benefit	
	Delivery Model			Centric Experience

2	Citizen & Enterprise	2	One-stop shop		2	Improved Service
	Centric								Delivery

3	Contextual &		3	Seamless & 		3	Reduce Cost to 
	Predictive Model		Reliable			Serve

4	Evidence based		4	Align Organisation	4	Fit-for-purpose
	Decision making			& Practice			data information

5	One goal, One		5	Innovative & 		5	No Barriers Integrated
	Framework			Adaptive Culture		Approach

6	Culturally aligned &	6	Reinvestment in		6	Identity Management
	Skilled Workforce		Sustainable Services
								7	Strong Leadership
									(Political & Agencies)
B	2015 Priorities at each workshop	

	Workshop One			Workshop Two			Workshop Three
	2015 Priorities			2015 Priorities			2015 Priorities

		Ba				Bb				Bc

1	Capture Best of Best 	1	Zero Capex & increased	1	Know the Customer	
	and promulgate			Opex in place

2	Engendered political &	2	Services NSW aided	2	Program investing in
	senior leadership Will		as customer advocate		people & leaders

3	Set ambitious mile-	3	Develop Vision, Mandate	3	Immediate injection
	stones and timelines		& Digital Gov Champion		of people who did it before 

4	Proper Governance 	4	All service innovations	4	Dev Guiding Principles
	Structure			include a digital 
					component

5	Marry digital  		5	Showcasing successes	5	Common standards and
	transformation with 						utilisition of data
	all policy reforms						

6	Just-in-time 	  	6	Customer & Citizen 	6	Baseline measure success
	development of standards 	engagement in service 
	to support initiatives		& changes implemented

7	Funding & capacity to 	7	Create strong 		7	Gov social media
	support transition		community of practices 
					in and across Govt for 
					all aspects of Digital
					Transformation

8	Learn fast - use 	8	PSC partnering in	8	Whole of Gov identity
	Agile approach			digital framework of 		management for
					Public sector			employees

								9	Understand success across
									Service types

								10	10 pilots completed

								11	Create Vision &  
									Communicate 

								12	Understand World's best

								13	Understand Citizens who 
  									cannot go digital

								14	Register of all initiatives in 
									Govt

C	Strategic Investments identified as levers for acceleration

	Workshop One			Workshop Two			Workshop Three
	Strategic Investments   	Strategic Investments 		Strategic Investment

		Ca				Cb				Cc


1	Understanding Citizen	1	Shared  Vision,		1	Leaders
	& Enterprise Needs &		Mandate & Targets
	Perspectives

2	Understand what Govt	2	Zero Capex		2	Digital First
	Should Do & Not Do

3	Align Govt Functions	3	Reskill people to 	3	People 
	Around Services			Operate in new			
					Environment

4	Green Field &		4	Service NSW		4	Agile & Lean
	Quick Wins			strengthened
					Mandate

5	Agreed Set of 		5	Leverage Govt DC	5	Increase Agencies
	Standards

6	Embeded Evidence	6	Re-engineer Processes	6	Data Standards
	Based Decision Making		& Practices

7	Invest in Govt		7	Digital Innovation	7	Customer Centred
	Employees			in other Service Spaces		Designs

8	Corporate Planning	8	Stop doing 		8	"Know who I am"
	Have joined up Govt &
	Digital Transformation

				9	Ethics Process for 	9	Measure Customer
					Action				Benefits

				10	Turning Out 		10	Engage Enterprise
 
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