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PREMIER - GOVERNANCE OF NSW GOVERNANCE ICT BOARD
STANDARD CONTACT DETAILS CRITICAL FOR HUMAN SERVICES CLASSIFICATIONS
A Philip GAETJENS (Chair), Secretary, The Treasury RESIGNED 07 APR 2015
B Blair COMLEY, Secretary, Department of Premier and Cabinet
C Dr Michele BRUNIGES, Secretary, Department of Education
and Communities
D Dr Mary FOLEY, Secretary, NSW Ministry of Health
E Mark PATERSON AO, Secretary, Department of Trade and SACKED 07 APR 2015
Investment, Regional Infrastructure and Services
F David STEWART, Secretary, Transport for NSW RESIGNED 16 FEB 2015
G Andrew CAPPIE-WOOD, Secretary, Department of Police and
Justice
H Michael COUTTS-TROTTER, Secretary, Department of Family
and Community Services
I Michael PRATT, Customer Service Commissioner, Chair of
the Service NSW Board
J Anthony WONG, Chair of the ICT Advisory Panel
Tue 21 Apr 2015 Recipient:61214Ia1
REF:ACAGDLN1 Y/R: NSW Digital Economy
IN THE PUBLIC INTEREST
Philip GAETJENS E: contact@treasury.nsw.gov.au
Chair NSW Governance ICT Board F: {61}(2)9976-2993
NSW TREASURY M: {61}(0)
127 Phillip St SYDNEY 2000 P: {61}(2)9228-4567
Dear Mr GAETJENS cc Members Parliament
ADDRESS FORMAT CRITICAL FOR ALL SUPPORT CLASSIFICATIONS
Further to the recent emails about the importance of a standard address format for
"Data Interoperability Standards" as published on the Department of Finance Website
this is a review of the Standard for 9 Human Services Classifications:
A Standard Approach to Metadata (pdf) Jul 2014 v.1.0
B Standard Approach to Information Architecture (pdf) Dec 2013 v.1.0
C Standard for Customer Reference Data (pdf) Dec 2013 v.1.0
D Standard for Spatially Enabling Information (pdf) Dec 2013 v1.0
E Standard for Human Services Classification (pdf) Mar 2014 v.1.0
F Standard for Data Quality Reporting (pdf) Sep 2014 v1.0
There are 9 Main Human Services Classifications each with the following structure
a Human Services Sections eg A01 Personal and Social Support
b Human Services Groups eg A01.4 Daily Living Support
c Human Services Class eg A01.4.04 Community Nursing Care
These are the 9 Main Human Services Sections with the following structure
{Att A - NSW Human Services Classification - 9 Human Services Support Categories}
SECTION GROUPS CLASS
A01 Personal and Social Support 5 33
A02 Support for Children, Families & Carers 8 25
A03 Training, vocational rehabilitation & Employment 3 9
A04 Financial and Material Assistance 3 9
A05 Residential Care and Supported Accommodation 5 13
A06 Corrective Services 3 8
A07 Service and Community Development and Support 4 15
A08 Other Community Activities 1 1
A09 Healthcare 4 8
These Human Services appear to cover 100% of the Population
Therefore, it is critical that the Contact Formats are complete, otherwise the
cost of checking and verifying information will become a huge financial burden
on the Public Purse and will NOT enable efficient and cost effective Data
Interoperability between Government Agencies for many reasons including:
a Very Basic Address Format
b Missing PO Box formats
b Missing Telephone & Fax formats
c Missing Mobile Number formats
d Missing Email address formats
a Very Basic Address Format
"6.3 Address"
The Address String is too loosely defined for effective Data Interoperability
It should comply with a clearly defined Address Format such as that used in all
legal documents in NSW Uniform Civil Procedure Rules [UCPR] Forms
In Feb 2001 Keith FINKELDE Chair ebXML Australia noted the problems with
Address formats for Electronic Data Interchange [EDI]
In Nov 2006 this address issue was drawn to the attention of the Australian
Computer Society [ACS] and the Australian Information Industry Association
[AIIA] by attendees at the "Organisation for the Advancement of Structured
Information Standards [OASIS]" at its International Conference in Sydney .
These attendees resolved that the Complex Address Format of the Australian
Name & Address Standard AS4590 should be the only format that is used for
Data Interoperability which is very similar to the Address format of UCPR Forms
b Missing Telephone & Fax number formats
The "Standard for Customer Reference Data" does not include a format for any
telephone, mobile or fax formats
For effective Data Interoperability telephone/fax number should be in the format
Country Code Area Code Exchange Code Number
Eg {61} (2) 9228 4567
The Area code should be a drop-down menu of 4 options
02 NSW/ACT
03 Victoria/Tasmania
07 Queensland
08 SA/NT/WA
c Missing Mobile Number formats
The Mobile number format for Data Interoperability should be
Country Code Mobile Service Mast
Provider Location Number
Eg {61} (04) xx xxx xxx
d Missing Email address formats
Email address should separate the email name from the service provider so that
it is easy to sort by email service provider
Eg contacts @ treasury.nsw.gov.au
NEXT STEPS
We would be pleased to meet with Dr Kate HARRINGTON A/Director Information,
Strategic Policy,Service Innovation and Strategy, NSW Office of Finance
Services {Att B - email Thu 16 Apr 2015} once we have received confirmation
that the ICT Governance Board has acknowledged that it appreciates a
thorough understanding of the issues for "Cost Effective Data Interoperability"
is necessary including: :
A Confirmation of Issues
1 the importance of a complete single Name & Address Format
2 how "Big Data" can be against the Public Interest
3 How the ICT Industries and its Advisory Board have a vested interest
in promoting complexity in ICT Issues as confirmed in 1988 by the
Australian Association of Port and Marine Authorities [AAPMA] warning
of the costly influences of the Computer Industry with EDI {Att C}
B Rectifying Versions to be released
1 Confirm Rectifying Versions will be released
2 Nominate target dates for Rectifying Versions
Thank you
Yours sincerely
Peter AXTENS LLB (Retired)
Official Agent
SUSTAINABILITY ACTION NETWORK [SAN]
{61}(0)416-009-468 Public Officer
Att
A 2014-03-31 NSW Human Services Classifications for "Data Interoperability"
B 2015-04-16 email fm Dr Kate HARRINGTON A/Director Information NSW Office of Finance & Services
C 1988-01-14 Ltr fm AAPMA for Quotation for RUBAC Implementations in Ports Worldwide
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